Our Services Consist of :
OneSystem Lifecycle Consultancy
OneSystem provides not only an end to end solution but a cycle that does not end in just ensuring the projects completion, but looking after its success by providing assistance to our client in its operation, management and optimization. We believe in the lifecycle of the Business Partnership and not just in the sale of a product or service.
From concept to completion, OneSystem provides clients with the right work flow and technology optimization in the build-out of any BPO facility, Converged Network, Voice or Data, big or small.
Business Case Planning, Development Viability, and Return on Investment…in short your Expectations realized. We help our clients define these in terms that provide them with their desired results. From business plans to exit strategies, our experienced management team provide clients with the right perspectives in making critical decisions.
Our Planning Services ensure an efficient and effective production cycle for our clients. It is an important part of the process that guides our full turnkey solution. Our services include the selection and negotiation of sites that provide the best viability in the production and operation of the BPO. It addresses logistical, legal and environmental factors that affect the operations of the business. Design
Outsourcing Lifecycle Consultancy
Develop the Business Case and Plan Manage Project Deployment Assess Network Readiness,Operations and Applications Develop Deployment Plans
PLANDesign the System Develop Specialized Applications
DESIGNStage the System Implement the System Integrate specialized Applications Test System Acceptsnce
ImplementSupport and Troubleshoot the System Complete Moves, additions and changes Monitor and Manage the System
OPERATEAlign to Business Case Assess Technologies and System Improve Operations
OPTIMIZEDesign
Our expertise in Technology Planning and Design covers every major technology player in the BPO industry. Our solutions are carefully mapped out to consider the strengths and advantages that each product carries and aligned to the objectives and requirements of the business. The result is a technology infrastructure that is optimized to delivery efficiency, scalability and cost-effectiveness.
Our Design Services optimizes resources in order to deliver a facility that is of the highest standards in two(2) critical areas of BPO operations: environment and work flow. From aesthetic concepts to production layouts, we take every measure and consideration to design plans that provide the most efficient use of space and manpower.
Implement
Our Project Management resources combine experience, certified skills and practical knowledge to deliver results that meet every expectation from our clients. Driven by a strong work ethic and well-grounded personalities, Vantage Point's project management group sets the right benchmark for service delivery and customer satisfaction in every project.
Operate
Setting up operations is just the start, and some might say, the easiest part in the life of our clients’ businesses. With experienced, highly trained and certified consultants, we provide greater value by helping our clients improve their existing business processes and develop new ones. We also ensure that our clients’ most valuable resources, their people are well equipped to perform their roles by providing process training and certification.
Optimize
Our Business Process Optimization service focuses on operations and IT business processes. We help identify gaps in current processes and help determine solutions to best address these gaps. To do this, we employ industry standard methodologies like ITIL, CMMI, ISO, to name a few.
Our Knowledge Development service focuses on training and certifying our clients on the different tools and practices employed in the industry. Trainings on ITIL, ISO, CMMI, COPC are offered as part of our overall Knowledge Development portfolio.
